Saphar Travels Privacy Policy
Last Updated: [01st January 2023]
At Saphar Travels, we are committed to safeguarding the privacy and personal data of our customers. This Privacy Policy outlines the manner in which we collect, use, disclose, and protect your information in accordance with applicable data protection laws.
1. Information We Collect
a) Personal Identification Information
We may collect personally identifiable information from users through various means, including but not limited to when users visit our website, make a booking, complete a form, subscribe to our newsletter, or engage with our services. This information may include, without limitation:
- Full name
- Email address
- Mailing address
- Contact number
- Payment information (e.g., credit/debit card details)
b) Non-Personal Identification Information
We may also collect non-personally identifiable data about users when they interact with our website. This information may include:
- Browser type and version
- Operating system
- Internet service provider
- Device type
- Other technical and usage data
2. Use of Information
We may use the collected information for the following purposes:
- To enhance customer service: Your information helps us respond more efficiently to your support requests and service inquiries.
- To personalize user experience: We may use information in aggregate to understand how our users interact with the services provided on our website.
- To process transactions: Information provided during a booking or purchase will be used solely for fulfilling that order and service, and only disclosed to third parties as necessary to complete the transaction.
- To send transactional or promotional communications: We may use your email address to send booking confirmations, updates, responses to inquiries, and periodic marketing communications.
You may opt-out of receiving promotional communications at any time by following the unsubscribe instructions included in each email.
3. Data Protection and Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption protocols, and limited access controls.
4. Disclosure of Personal Information
We do not sell, trade, or rent personal identification information to third parties. However, we may share generic aggregated demographic information not linked to any personally identifiable data with our business partners, affiliates, and advertisers for analytical and marketing purposes.
In limited circumstances, we may disclose your personal information:
- To service providers who assist in our business operations, bound by confidentiality agreements.
- To comply with legal obligations, court orders, or government regulations.
- To enforce our Terms & Conditions or protect the rights, property, or safety of Saphar Travels or others.
5. Third-Party Websites
Our website may contain links to external websites operated by third parties. We do not control and are not responsible for the content, privacy practices, or terms of these third-party sites. Users are encouraged to review the privacy policies of any such websites before providing any personal information.
6. Policy Updates
We reserve the right to update or amend this Privacy Policy at our sole discretion. Any changes will be posted on this page with the revised effective date. Users are encouraged to periodically review this policy to stay informed about how we are protecting their data.
7. Your Consent
By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Continued use of the site following any updates to this policy will constitute your acceptance of such changes.
8. Contact Us
If you have any questions regarding this Privacy Policy, our data handling practices, or wish to exercise your data protection rights, please contact us at:
Saphar Travels
Email: contact@saphartravels.com