Terms & Conditions
Thank you for choosing the SAPHAR TRAVELS. We take all efforts to make sure that you have a wonderful holiday experience. To avoid any misunderstanding, we request you to read, understand and follow by the below Terms and Conditions along with Privacy Policy before you book any tour or any service or make a any transaction with SAPHAR TRAVELS at any SAPHAR TRAVELS offices or at channel partners offices.
1. Terms and Conditions is applied to all group tours, customized holidays, any other services organised by ‘SAPHAR TRAVELS’
2. SAPHAR TRAVELS reserves the right to change or amend, ‘Term or Condition’
Booking:
When guest book the Tour Package or any service offered by SAPHAR TRAVELS, provides his/her information and done the payment for the booking, mean that guest has read, understood and accepted all the Terms and Conditions mentioned on the website. In case, booking formalities are processed by the guest on behalg of his/her family, he/she has been authorized to do so by his family members after reading, understanding and accepting all the SAPHAR TRAVELS ‘Terms and Conditions’ mentioned on the website.
1. A guest must provide correct information
2. SAPHAR TRAVELS reserves the right to accept or to decline any booking of any person or persons or cancel tne booking without assigning any reason.
3. Any communication by SAPHAR TRAVELS will be made through e-mail, WhatsApp, sms, telecall etc. on registered contact details. Guest must ensure that number is valid and messages are check regularly. SAPHAR TRAVELS is not mobile network operator and does not guarantee the delivery of sms-text messsages/WhatApp messages/ email.
Payments:
To book any tour package/service, guest must make the payment to SAPHAR TRAVELS by cheque, Demand draft, NEFT, RTGS, IMPS, payment like BHIM, Gpay, PhonePe, PayTM or any UPI. All payments should be name of SAPHAR TRAVELS. In case of payments made using credit card, debit card and online transfer, convenience charge of 2% shall be levied and will be paid extra by the guest.
1. The advertised tour price is dynamic. A guest booking the tour early is likly to get the lowest price , subject to availability of seats. similarly, a guest booking the tour at the last minute may be offered high prices. Hense quite obvious that guests traveling on the same group tour are likely to have paid different tour prices. The Company will not entertain any such cases.
2. Tour package price does not include 5% GST & 5% TCS
3. The registration amount paid at the time of booking is partialy refundable and interest free, subject to cancellation and refund policy.
4. In case the guest makes tour payment by cheque and the same is dishonured, the charges will be borne by guests immediatly.
Documents:
A guest Must have a valid ID proof for the booking of any package tour like passport, Pan card, Aadhar Card, Photo. While Traveling to International destinations total resposibility of the guest to carry valid documents like Valid Passport, Visa, Insurance and any other relevent necessory documents.
Itinerary:
1. SAPHAR TRAVELS tries its level best to operated the tour as per the original tour itinerary. The itinerary given at the time of booking or mentioned on the website is indicative itinerary to guide which places and sighseeing to be covered and is subject to change depending on various things such as airlines/cruise/rail/roads transport/ hotel/sightseeing etc.
2. In case of sighseeinhg place is not visited or adventure activity is not done due to the natural calamty, force majeure reasons then SAPHAR TRAVELS may be arrange alternative sightseeing, wherever possible. There is no refund at any kind for missed sighseeing.
3. Guest may note that changes in the itinerary are due to the various factors beyond our control, SAPHAR TRAVELS shall not be liable to pay any compensation/damage.
4. SAPHAR TRAVELS have right to re-schedule or cancel the departure without assign any reason.
Airlines:
1. SAPHAR TRAVELS follows standerd airlines policy where guest can carry the 1 cabin laggauge (upto 7kg) and check-in luggaueg (upto 20kg) exceed the limit of the baggage guest need to pay additional as per airline policy. Also SAPHAR TRAVELS book ecomony class tickets for all the passagers of tours, which does not include specific seating like front row, emergency row, aisle seat, window seat etc. if guest wish to book any specific seat they have to inform respective travel consultant and make the necessary payment for the said facility. In international flights meals services may be given as per airlines policy but SAPHAR TRAVELS is not resposible for any unavailbility of in flight meals.
2. In case of any loss/theft/damage/accident, it is the solely resposibility of the guest to file a complaint with the concerned airline authorities or airline office etc. and keep follow up of the same with them. Any claim regarding the any kind of damage should be directly addresses with the respective insurance company (if applicable). SAPHAR TRAVELS is not liable to pay any compensation of the guest.
3. All booked flights are non-refundable, there is no refund of any kind of booked airline tickets. We have use special fare which does not have the refund for the booked airline ticket.
Accommodation:
Accommodation provided on tour: Suggested names of the hotels are always subject to availability. similar tours may be accommodate in different hotels depending upon the capacity and availability of hotel.
1. Generally the rooms are Twin/Double or single sharing and extra bed (if needed) is provided in the form of mattress on the floor. guest can upgrade the room subject to availabilty by payint additional cost. Single rooms are comparatively smaller in size (sometime)
2. Assignment of room to individual or group is totally depends on the hotel and it is not decided by SAPHAR TRAVELS.
3. It is common practice amongst all the hotels around the world that check-in time for travellers is 2-3pm and check-out time is 10-11am. Our Tour itinerary is planned accordingly. if any individual guest or group want to check-in early or check-out late, he/shee can request for the same and avail it, subject to availability by paying an additional charge.
4. SAPHAR TRAVELS never promise for single guest on sharing a room will get the room partner. In case of fails to find the room sharing partner, Guest has to pay Single occupany charges.
5. Any damage cuase to the hotel / type of accommodation during the stay shall borne by guest and has to be paid immediately. If guest find any pre-existing damage in the room, it should be immediately brought to notice of hotel staff and or SAPHAR TRAVELS Tour Manager. SAPHAR TRAVELS is not resposible for such losses in any form or liable to pay any charges.
Meals:
1. Meals on the tour as served as written in the tour program. These are restaurant set menus. Indian meal menu is serves generally Dal, Rice, Roti, 1 or 2 vegetables, 1 Non-veg item, Salad and dessert. Meals options will be available on request like veg/Non-veg/Jain.
2. We always recommond to carry your light snacks items during the tour, because at certain locations their special requests might not fullfiled.
3. Any missed meal due to any personal reason of the guest will not be substituted or compensated.
4. While endeavour to select the good quality restaurants for meals, we do not have a direct control over their operations in the terms of food, hygine, sanitation facilities etc. and SAPHAR TRAVELS is not resposible for any deficiency in the quality and service of the same.
For the CANCELLATION POLICY PLEASE VISIT OUR CANCELLATION POLICY PAGE.